How do I set my safe place for delivery?


Add a safe place in the Yodel app for every PixieGirl home delivery.

Selecting a safe place couldn’t be easier, and once you set it, Yodel’s friendly neighbourhood drivers will deliver your order to your safe place if you’re not home, every time.

Setting up an account in the Yodel app for the first time? Simply following the steps below:

Download App

  1. Open the App once downloaded
  2. Enter your mobile number and details
  3. Verify your account, you’ll get an email from Yodel and follow the link
  4. Add your delivery preferences including:
  5. Your address
  6. Your what3words (perfect for locations a little trickier to find)
  7. Your neighbour preferences (including who to avoid if you’re not home)
  8. Add your safe place – and even take a picture of it to to share with your driver

So, you already have the Yodel app? All you need to do is:

  1. Open up your app and select the burger menu at the top left of your screen
  2. Select ‘Account’ and then ‘Delivery Addresses’
  3. Choose the address you would like to add delivery preferences to
  4. From here, you can update your what3words, select your neighbour preferences and choose a safe place

You can update your delivery preferences at any time, all with the Yodel app.

Related to:

Have more questions? Submit a request