I'm missing an item from my parcel?

Sometimes an item can be missing from your parcel, but all our parcels are checked before they leave our warehouse.

Please note: We dispatch from multiple warehouses, Please ensure you have checked that your missing item is not arriving separately - You should have received a Your Order has been Partially Dispatched email.

If you have no outstanding parcels to be delivered and the item is missing then please get in touch with our customer services team by clicking here

We investigate on a case by case basis so we can work out what has happened and get the missing item out to you.
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